Skip to main content
All CollectionsUser Accounts and Settings
What does it mean that my user is "Under Investigation"?
What does it mean that my user is "Under Investigation"?
Updated over a week ago

Random Sounds takes the fight against piracy in digital music very seriously, which is why it is subject to the highest standards of control in the music industry.

If a Random Sounds user receives copyright complaints, their account will be temporarily blocked while our team manually verifies their catalog.

Possible investigation outcomes:

Favorable result 👍

If it is verified that it was an isolated case and the user did not incur other cases of third-party copyright infringement, the investigation will be completed and the user will be able to use their account normally again.

Negative result 👎

If it is verified that the user carried out malicious activities through our service, he will be permanently blocked from our service.

Did this answer your question?