When Random Sounds receives a copyright claim, the following procedure is followed:
The release containing the claimed content is taken down on all platforms and the DSP that received the claim is notified.
The user who uploaded the content and the distributor who approved the distribution of the content are notified, providing the claimant's details.
A strike is added to the user and the distributor.
In the event that the user and/or the distributor appeal the claim, they must do so directly with the claimant.
Resolution Options
a) The claimant withdraws the claim
In the event that the claimant and the respondent reach an agreement for the claimant to withdraw the copyright claim, the claimant must notify the DSP by their own means that they are withdrawing the claim, in this way the DSP will enable the content again once Random Sounds re-distributes it.
In that case, the strike is removed from the user and the distributor.
b) The complainant does not withdraw the complaint
If the complainant maintains their position and does not withdraw the complaint,
c) The complainant does not respond to the complainant
If the complainant does not respond to the complainant after a period of 2 weeks from the contact, this can be used as an argument to the DSP that the complaint was not correct. Likewise, this should be included
Strike System
Random Sounds' “strike” system is similar to that of platforms such as YouTube and Spotify when receiving copyright complaints.
The first claim received is the first strike: Email notification, release takedown, warning to the user.
The second claim received is the second strike: Email notification, release takedown, warning to the user and manual verification of the user's catalog to detect irregularities. If more irregularities are detected, the account will be permanently blocked.
The third claim received is the final strike: The user will be notified, their user account will be blocked and all their releases will be deleted. Their data will be added to the list of bad actors.
Copyright Education
We generate public training content on what piracy is, what fraud is, and what types of services and tools bad actors use to deceive or scam artists and labels who want to promote their music legitimately.
We collaborate as a priority with fraud prevention and artificial or fraudulent behavior analysis teams of digital platforms (DSPs) and related organizations.
We actively train Random Sounds collaborators on global Intellectual Property standards.